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Malaysia Airlines flights to and from Bangkok Suvarnabhumi
Airport are operating with some changes despite the flood
situation in the Thai capital.
However, we are providing the following options to our
passengers who wish to defer their travel to/from Bangkok.
- For passengers holding tickets with fare conditions
that allow refund:
- Change of travel date - You are allowed to defer your
travel date until 15 December 2011 with the penalty fee waived.
This is subject to seat availability on the same booking
class.
- Refunds - You are allowed to get a refund with the
refund penalty waived. Please submit your ticket for refund by 15
December 2011.
- For passengers holding tickets with fare
conditions that do not allow refund or are
restrictive:
- Change of travel date - You are allowed to defer your
travel date until 15 December 2011 with the penalty fee waived.
This is subject to seat availability on the same booking
class.
- Refunds - You are not entitled for a refund. However,
you have the option to convert your ticket into coupon. The coupon
is valid for 3 months from the date of conversion and can be used
to purchase your next flight on Malaysia Airlines. Please submit
your ticket for coupon issuance by 15 December 2011. Note that
an extension of coupon validity is not permitted. Coupon
conversions do not apply to tickets purchased under our internet
promotional fares.
Please allow some extra time for your journey to Bangkok
Suvarnabhumi Airport prior to your flight. Passengers are
encouraged to check on their
Flight Status before leaving for the airport. Do
call our 24-hour Call Centre at 1 300 88 3000 (within Malaysia) or
+603 7843 3000 (outside Malaysia) or visit Malaysia Airlines ticketing offices for details.
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